LO2 Communication in HSC

LO2 Understand how various factors influence the communication process in health and social care

Understand how various factors influence the communication process in health and social care

Values and culture: factors eg beliefs, age, sex, sexuality, ethnicity, gender, education, social class

Legislation, charters and codes of practice: national, European, United Nations (UN) as appropriate eg equality, diversity, discrimination, confidentiality and sharing information

Organisational systems and policies: information, documents, systems, structures, procedures, practices

Good practice: in accordance with practice and service standards, challenging discrimination, ethics, values, ensuring dignity and rights; data protection (recording, reporting, storage, security and sharing of information)

LO2.1 Explain how the communication process is influenced by values and cultural factors

LO2.2 Explain how legislation, charters and code of practice impact on the communication process in health and social careHND Assignment Help

LO2.3 Analyse the effectiveness  of organizational systems and policies in promoting good practice in communication

LO2.4 Suggest ways of improving the communication process in health and social care setting

Learning objective 2 for the first unit would talk about the factors affecting communication process in health and social care environment. These factors would be analysed so that carer can deal with these factors to manage smooth communication process

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