Unit 18: Human Resource Management for Service Industries

 

      

UK COLLEGE OF BUSINESS AND COMPUTING

Module Booklet

Course: EDEXCEL BTEC (HND) TRAVEL AND TOURISM MANAGEMENT

Group:   Ed excel Level

Module: Unit 18: Human Resource Management for Service Industries

Module type: Optional

Module Code: J/601/1756

Module Credit: 15

Teaching Period: (15+5 weeks)

Level: 5 (QCF)

Contact Hours: (15*3 = 45 + 6*3 = 18)

Lecturers: 15 weeks

Revision Clinic: 3 week

Feedback and assignment guidance: 3 weeks

Lecturer: Dr Blessing Adepoju

Start date: 30.09.2013

Day:       Tuesday

Time:     10.30 – 13.30

Room:  

Term: Sept 2013 – Jan 2014

 

 

 

 

 images (16)

 

 

 

 

CONTENTS

 

  1. INTRODUCTION, AIMS AND OBJECTIVES

 

  1. MODULE OUTLINE AND TEACHING METHODS

 

  1. READING AND COURSE PREPRATION

 

  1. LECTURE WITH DETAILED COURSE PROGRAMME AND OBJECTIVES

 

  1. ASSESSMENT DETAILS

 


 

  1. INTRODUCTION

 

This unit looks at the key elements in human resource management.

Learners will investigate employment law and how it affects service industries businesses. They will also investigate the current state of employee relations in service industries.

Learners will examine the practicalities of the recruitment and selection process in order to develop the skills required to effectively administer this human resources function.

Learners will investigate training and development in service industries businesses to determine the contribution they make to an effective business.

Aim:

This unit enables learners to gain understanding of human resource management, employee relations and employment law, recruitment and selection, and training and development in service industries.

Learning Outcomes and assessment criteria:

On successful completion of this unit a learner will:

 

1  Understand human resource management

1.1  analyse the role and purpose of human resource management in a selected service industry

1.2  justify a human resources plan based on an analysis of supply and demand for a selected service industry business

2  Understand the effect of employee relations and employment law on service industries businesses

2.1  assess the current state of employment relations in a selected service industry

2.2  discuss how employment law affects the management of human resources in a selected service industry business

3  Understand the recruitment and selection process

3.1 discuss a job description and person specification for a selected service industry job

3.2 compare the selection process of different service industries businesses

4  Understand training and development in service industries businesses.

4.1 assess the contribution of training and development activities to the effective operation of a selected service industry business

On successful completion of this unit a learner will:

Be able to write a formal report based on own research and industry information gathered through own experience, classroom discussions and academic research.

Knowledge and Understanding

Indicative content:

  • Understand human resource management

Human resource management: concept of human resource management (HRM) eg planning and forecasting, recruitment process, contracts of employment, deployment and monitoring of employees, training and development, budget monitoring, relationships; role and purpose of HRM, soft HRM, hard HRM

Human resource planning: planning eg the creation of the human resource plan, analysing demand and supply, internal and external factors influencing human resource planning, human resource planning in a changing environment

  • Understand the effect of employee relations and employment law on service industries businesses

Employee relations: unionisation eg structure, culture, collective bargaining, negotiation, consultation; employee participation, involvement and conflict management, empowerment; grievance procedures, disciplinary procedures

Employment law: employment legislation eg Employment Relations Act, Employment Rights Act; equal opportunities; contracts of employment including termination eg resignations, redundancy procedure, ill health retirements, retirement, dismissal, maternity and paternity rights, parental leave; tribunals, Advisory, Conciliation and Arbitration Service (ACAS)

  • Understand the recruitment and selection process

Recruitment: effects eg factors affecting the labour market, organisational needs analysis, job analysis, job design, organisational needs, job descriptions, person specifications, methods of recruitment advertising

Selection: process eg selection methods and practices, barriers to effective selection, evaluating recruitment and selection processes, application form design, applicant information packs, shortlisting, interview methods, interviewing skills

  • Understand training and development in service industries businesses

Training and development: effects eg link between induction programmes and training, the role and need for training, training versus development debate, types of training and development activities, training needs analysis, use of appraisals and target setting, benefits of training and development, barriers and attitudes to training, competency-based training, evaluation of training against overall organisational objective.

 

Programme Specification

Accrediting Body: EDEXCEL

Course: BTEC HND IN TRAVEL AND TOURISM MANAGEMENT                               

Unit: 18 HUMAN RESOURCE MANAGMENT FOR SERVICE INDUSTIRES

Wk Lecture Schedule Outcome of session Activity/seminar and formative assessment Resources
1

 

 

Introduction to the Unit

 

 

  • Ice Breaker ,Ground rules
  • Module Study Guide ,Schemes of work
  • Assignment guidelines

Introduction to E-learning

 

 

 

 

 

 

Module outline and qualification frame work

2

 

Understand human resource management

 

 

Analyse the role and purpose of human resource management in a selected service industry. Case study, activities, group discussion, research, addressing AC1.1 Power Point presentation, activities, Internet websites
3

 

Understand human resource management

 

 

Justify a human resources plan based on an analysis of supply and demand for a selected service industry Case study, activities, group discussion, research, addressing AC1.2 Power Point presentation, activities, Internet websites,
4

 

Understand the effect of employee relations and employment law on an organisation

 

 

Assess the current state of employment relations in a selected service industry. Case study, activities, group discussion, research, addressing AC2.1 Power Point presentation, activities, Internet websites
5

 

Understand the effect of employee relations and employment law on an organisation

 

 

Discuss how employment law affects the management of human resources in a selected service industry business. Case studies, addressing Ac 2.2 Power Point presentation, activities, Internet websites
6

 

Preparation time for formative submission and group presentations Preparation for group presentation, analysing and discussing problems Case studies, discussion, group tasks, addressing Ac 1.2 Power Point presentation, activities, Internet websites, videos,
7

 

Understand the effect of employee relations and employment law on an organisation

 

Analysis of factors affecting labour market

Conflict management evaluation

Empowerment and disciplinary procedure evaluation

Case study, activities, group discussion, research, addressing AC2.1 2.2 Power Point presentation, activities, Internet websites, movies
8

 

Understand the recruiting and selection process

 

Evaluate organisation needs

Analysis of selection processes

Analysis of recruitment processes

 

Case study, activities, group discussion, research, addressing AC3.1 3.2 Power Point presentation, activities, Internet websites
9

 

Understand the recruiting and selection process

 

Discuss a job description and person specification for a selected service industry job

 

Visits, group discussion, research, addressing AC3.1 Power Point presentation, activities, Internet websites, visits
10

 

Understand the recruiting and selection process

 

Compare the selection process of different service industries businesses Case study, activities, group discussion, research, addressing AC3.2 Power Point presentation, activities, Internet websites
11

 

Understand training and development in service industries businesses Assess the contribution of training activities to the effective operation of a selected service industry business

Evaluate importance of induction programmes

Identify types of training

Case study, activities, group discussion, research, addressing AC4.1 Power Point presentation, activities, Internet websites
12

 

Understand training and development in service industries businesses Assess the contribution of development activities to the effective operation of a selected service industry business

Evaluate importance of appraisals and analyse barriers for development

Case study, activities, group discussion, research, addressing AC4.1 Power Point presentation, activities, Internet websites
13

 

Group presentations Presentation in groups – LO4 Group presentation, discussion, research, addressing AC4.1 Power Point presentation,
14

 

Group presentations Presentation in groups – LO4 Group presentation, , group discussion, research, addressing Ac 4.1 Power Point presentation,
15

 

Revision, summarising Revising and summarising unit Case study, activities, group discussion, research, addressing all ACs Power Point presentation,
16

 

Revision, summarising Revising and summarising unit Case study, activities, group discussion, research, addressing all ACs Power Point presentation,
17 Assessment Evaluating assessment tasks All ACs  
18 Assessment Evaluating assessment tasks All ACs  
19 Assessment Evaluating assessment tasks All ACs  
20 Feedback Providing feedback LO AC  
21        

  

Recommended text and links:

 

Bratton, J. and J. Gold Human resource management: theory and practice. (Basingstoke: Palgrave, 2012) fifth edition [ISBN 9780230580565].

Kramar, R. and J. Syed Human resource management in a global context. (Basingstoke: Palgrave, 2012) first edition [ISBN 9780230251533].

Torrington, D., L. Hall, S. Taylor and C. Atkinson Fundamentals of human resource management. (Harlow: Financial Times Prentice Hall, 2009) first edition [ISBN 9780273713067].

Bach, S. Managing human resources. (Oxford: Blackwell, 2005) fourth edition [ISBN 9781405118514] Chapter 15 ‘Direct participation’.

Claydon, T. and J. Beardwell Human resource management: a contemporary approach. (Harlow: Prentice Hall, 2007) fifth edition [ISBN 9780273707639] Chapter 14 ‘Employee participation and involvement’.

Folger, R. and R. Cropanzano Organizational justice and human resource management. (Thousand Oaks, CA: Sage, 1998) [ISBN 0803956878] Chapter 1 ‘Equity and distributive justice as outcome fairness’, Chapter 2 ‘Process as procedural and interactional justice’, Chapter 4 ‘Organisational justice and staffing decisions’ and Chapter 5 ‘Organisational justice and performance evaluation’.

Torrington, D., L. Hall, S. Taylor and C. Atkinson Human resource management. (Harlow: Financial Times, 2011) (ISBN 9780273756927] Chapter 7 ‘Recruitment’ and Chapter 8 ‘Selection methods and decisions’.

Journals and newspapers

British Journal of Industrial Relations (Business Source Premier)

Human Resource Management Journal (ABI Inform and Business Source Premier)

Human Resource Management Review (Business Source Premier)

International Journal of Human Resource Management (Business Source Premier)

 

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Lecturer: Magdalena Wronska

Campus: Wentworth house

Contact details: magdalenajoudeh@hotmail.com

 

Assessment:

The module will be assessed meeting all the LO as specified by the awarding body, Ed Excel.

Please read the instructions carefully while addressing the tasks specified.

Contribution: of the module 100%

Outline Details:           report approx 4000 words.   Details enclosed in the assignment brief.

Teaching and Learning Activities           

The module tutor(s) will aim to combine lectures with tutorial activities. This environment will provide opportunities for the student to understand the course material through case study and text and to apply it in a practical way. The intent is to facilitate interactive class activities, and discussion about the significant role of research in a global and local business environment.

2.3       Teaching Ethos

The college’s approach towards teaching and learning is simple and effective. The main aim of UKCBC is to assist learners in maximising their potential by ensuring that they are taught clearly and effectively. This will enable students to engage in the learning environment and promote success in both their academic studies and subsequent career.

2.3.1 Methods of Delivery:

LECTURES:

These will be developed around the key concepts as mentioned in the indicative course content and will use a range of live examples and cases from business practice to demonstrate the application of theoretical concepts. This method is primarily used to identify and explain key aspects of the subject so that learners can utilise their private study time more effectively.

SEMINARS:

These are in addition to the lectures. The seminars are designed to give learners the opportunity to test their understanding of the material covered in the lectures and private study with the help of reference books. This methodology usually carries a set of questions identified in advance. Seminars are interactive sessions led by the learners. This method of study gives the learner an excellent opportunity to clarify any points of difficulty with the tutor and simultaneously develop their oral communication skills.

CASE STUDIES: An important learning methodology is the extensive use of case studies. They enable learners to apply the concepts that they learn in their subjects. The learners have to study the case, analyse the facts presented and arrive at conclusions and recommendations. This assists in the assessment of the learner’s ability to apply to the real world the tools and techniques of analysis which they have learnt. The case study serves as a supplement to the theoretical knowledge imparted through the course work.

Plagiarism:

Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies’ regulations. In this context the definition and scope of plagiarism are presented below:

Plagiarism is presenting someone’s work as your won. It includes copying information directly from the web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework form another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the college procedure. (For further details please refer to the plagiarism policy and the student code of conduct.)

Assessment:

The module will be assessed meeting all the LO as specified by the awarding body, Ed Excel.

Please read the instructions carefully while addressing the tasks specified.

Contribution: 100% of the module

Outline Details: report approx 4000 words.   Details enclosed in the assignment brief.


              

ASSESSEMENT

Unit: 18 – Human Resource Management for Service Industries
Learning Hours: 63 Hours.                                             Self-learning hours: 87 hours.
Course: HND Travel Tourism – Level 5                           CREDIT VALUE: 15 CREDITS
Term:
Lecturer: Verifier:

 

Learners Name  
Registration Number  
Learners Declaration: I certify that the work submitted for this unit is my own:
Signed:
Hand out Date:                                                        Submission Date:

 

The Following Sections to be completed by the assessor:

Center Name: UKCBC
Center Number:  

Please note that the assessors signature below denotes conformation that he/she has in no way influenced the outcome of the assessment:

Assessors Name:  
Assessors Signature:  
Has the unit been Internally Verified?                                      Y/N

Date of verification:

Internal verifiers signature:
Internal verifiers assignment brief:

 

 

 

 

 

                              

Due Dates    
Issue Date   Final Due date 24/01/13
Due Task- 1   Deadline for May intake  
Due Task- 2   Deadline for Sept intake  
Due Task- 3      
Due Task – 4      

 

 

 

 

 

 

Unit Outcomes                                                                                        

Outcome Evidence for the criteria to pass. Assessors decision Internal verification decision. (agree, disagree)

 

TASK 1 Scenario

You are recently been appointed as a trainee Human Resource Manager at UKCBC Hotel, which is opening a 100 room full service hotel in West End in London. The hotel will have a coffee shop and a bar for its internal and external guests The General Manager had requested you to provide a proposed recruitment planning portfolio documents explaining the processes and procedures that will be involved in people management in the organization.

The report should include the following:-

·         The human resource planning and possible benefit of the same

·         The role and purpose of HRM department in your hotel

·         How the general employment environment will effect affects workforce planning in your hotel (think about supply and demand of the hospitality job opportunities)

 

LO 1 Understand human resource management

 

P 1.1 Analyse the role and purpose of human resource management in a selected service industry. P1.1

(P,M,D)

  P1.1

(P,M,D)

 
P 1.2 Justify a human resources plan based on an analysis of supply and demand for a selected service industry. P1.2

(P,M,D)

  P1.2

(P,M,D)

 
Summarized Feedback for Task 1(reflecting 1.1, 1.2 Pass merit and distinction.)  
IV   comments towards

Task 1

 

 
TASK 2

The organization’s employee relations are based on the concept of family relationships. This is good, but not appropriate in an organization context as this tends to cause conflict, especially when new people are recruited they find it hard to fit in and often feel alienated.

You are required to write a report on employment relations and legislation within the employment relationship in UKCBC Hotel context.

Key words: Contractual regulations, two recognised employment practices, constraints imposed by legislation on termination and main features of current employment legislation

This report should include the following:-

  • Start by assessing the current state of employment relations in hospitality industry. Think of a role of unionization, collective bargaining, consultation and employee participation
  • The importance of grievance procedures and disciplinary procedures
  • How the employment legislation such Employment Relations Act, contracts of employment, dismissal, maternity and paternity rights etc. influence in managing human resources
LO 2 Understand the effect of employee relations and employment   law on services industries businesses P2.1 Assess the current state of employment relations in a selected service industry.

 

P2.1

(P,M,D)

  P2.1

(P,M,D)

 
P 2.2 Discuss how employment law affects the management of human resources in a selected service industry business.

 

 

P2.2

(P,M,D)

   

P2.2

(P,M,D)

 

 

Summarized Feedback for Task 2(reflecting 2.1, 2.2, Pass merit and distinction.)  
IV   comments towards

Task 2

 
TASK 3

You have been really working hard since your appointment with UKCBC Hotels, and now your General Manager has asked you to prepare the comprehensive job descriptions and personal specifications of the list of staff that you submitted through your proposed HRP. And also your general manager has asked you to prepare the comparison of the various different selection techniques used by the other organizations in the same industry and proposed at least two most effective techniques that fits into your recruitment and selection process.

This report should include the following:-

·         Write down the Job description and personal specification for a selected job for instance, hotel receptionist, banquette manager, waiter or cleaning staff etc. (choose at least two)

·         Compare various different selection techniques that can best suits to UKCBC Hotel

 

 

LO3 Understand the recruiting and selection process

 

 

P3.1 Discuss a job description and person specification for a selected service industry job P3.1

(P,M,D)

  P3.1

(P,M,D)

 
P3.2 Compare the selection process of different service industries businesses P3.2

(P,M,D)

  P3.2

(P,M,D)

 
Summarized Feedback for Task 3(reflecting 3.1, 3.2 Pass merit and distinction.)  
IV   comments towards

Task 3

 
TASK 4

Once again your work is appraised very much by the senior member of the hotel team and specially General Manager. Hence you have been given further responsibilities to work on the last part of the portfolio which is managing and developing human resources. You are aware that this will include employing motivation theories, training needs and appraisal systems to be used in UKCBC Hotel.

Your job is to analyse various motivation theories and recommend one or a combination of them in UKCBC Hotel. You need to explain and stress the importance of using them in the hotel. You also need to make recommendation on types of training hotel will be providing to its employee and suggest an appraisal system for the staff who will be working for hotel and justify your selection.

You also need to make a Power point presentation and present that to the senior member of the hotel emphasizing the need, importance and techniques which will be used for motivating staff in the UKCBC hotel.

This part should include the following:-

  • Different types of training
  • Difference between training and development
  • Benefits and effectiveness of training
  • The role and need of training

 

TASK 4

P4. Understand training and development in service industries businesses

4.1 Assess the contribution of training and development activities to the effective operation of a selected service industry business

 

P4.1

(P,M,D)

  P4.1

(P,M,D)

 
Summarized Feedback for Task 4(reflecting 4.1 Pass merit and distinction.)  
IV   comments towards

Task 4

 
Merit grades awarded M1   M2   M3   P1   P2   P3   P4  
Distinction grades awarded D1   D2     D3   Resubmit :
Any other comments

 

Grade given by the Assessor:

Pass                                             Merit                                                  Distinction          

Assessors Signature:                                                                 Date:

IV Grading Check:                                   Comments if any:

Agree              

Disagree                                                  Modify grade to

IV signature:

Date:

Students feedback:

 

Student Signature:                       Date:

 

I assure that this is my work. Any act of plagiarism will be seriously dealt with according to the colleges and awarding bodies’ regulations. In this context the definition and scope of plagiarism are presented below:

Plagiarism is presenting someone’s work as your won. It includes copying information directly from the web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework form another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the college procedure. (For further details please refer to the plagiarism policy and the student code of conduct.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ASSIGNMENT

LO 1 Understand human resource management

TASK 1

Scenario

You are recently been appointed as a trainee Human Resource Manager at UKCBC Hotel, which is opening a 100 room full service hotel in West End in London. The hotel will have a coffee shop and a bar for its internal and external guests The General Manager had requested you to provide a proposed recruitment planning portfolio documents explaining the processes and procedures that will be involved in people management in the organization.

Address 1.1 and 1.2

The report should include the following:-

  • The human resource planning and possible benefit of the same (1.1)
  • The role and purpose of HRM department in your hotel (1.1)
  • How the general employment environment will effect affects workforce planning in your hotel (think about supply and demand of the hospitality job opportunities)(1.2)

 

 

LO2 Understand the effect of employee relations and employment law on service industries businesses

TASK 2

The organization’s employee relations are based on the concept of family relationships. This is good, but not appropriate in an organization context as this tends to cause conflict, especially when new people are recruited they find it hard to fit in and often feel alienated. (Address 2.1, 2.2)

You are required to write a report on employment relations and legislation within the employment relationship in UKCBC Hotel context. (2.1)

Key words: Contractual regulations, two recognised employment practices, constraints imposed by legislation on termination and main features of current employment legislation

This report should include the following:-

  • Role of unionization, collective bargaining, consultation and employee participation(2.2)
  • The importance of grievance procedures and disciplinary procedures (2.2)
  • How the employment legislation such Employment Relations Act, contracts of employment, dismissal, maternity and paternity rights etc. influence in managing human resources(2.2)

 

 

LO3 Understand the recruitment and selection process

TASK 3

You have been really working hard since your appointment with UKCBC Hotels, and now your General Manager has asked you to prepare the comprehensive job descriptions and personal specifications of the list of staff that you submitted through your proposed HRP. And also your general manager has asked you to prepare the comparison of the various different selection techniques used by the other organizations in the same industry and proposed at least two most effective techniques that fits into your recruitment and selection process. (Address 3.1,3.2)

This report should include the following:-

 

  • Write down the Job description and personal specification for a selected job for instance, hotel receptionist, banquette manager, waiter or cleaning staff etc. (choose at least two) (3.1)
  • Compare various different selection techniques that can best suits to UKCBC Hotel(3.2)

 

 

 

LO4 Understand training and development in service industries businesses

TASK 4

Once again your work is appraised very much by the senior member of the hotel team and specially General Manager. Hence you have been given further responsibilities to work on the last part of the portfolio which is managing and developing human resources. You are aware that this will include employing motivation theories, training needs and appraisal systems to be used in UKCBC Hotel. (address 4.1)

Your job is to analyse various motivation theories and recommend one or a combination of them in UKCBC Hotel. You need to explain and stress the importance of using them in the hotel. You also need to make recommendation on types of training hotel will be providing to its employee and suggest an appraisal system for the staff who will be working for hotel and justify your selection.

You also need to make a Power point presentation and present that to the senior member of the hotel emphasizing the need, importance and techniques which will be used for motivating staff in the UKCBC hotel.

This part should include the following :- (4.1)

  • Different types of training
  • Difference between training and development
  • Benefits and effectiveness of training
  • The role and need of training

 

 

 

 

 

 

 

 

Assignment Guidelines:

  • Use a standard report structure, Word-process the report and use Normal script of a proper font size 12.
  • Produce an academic report, detailing the above issues with a word limit of 4000 to 4500 words.
  • Complete the title page and sign the statement of authenticity.
  • The Assignment sheet should be attached in the front.
  • Submit the document in a folder in the form of a file as well as a soft copy on the submission date.
  • It should be uploaded on E-Learning platform before the deadline and submitted to ——– and sign the submission form of the college.
  • Assignments submitted after the deadline will not be accepted unless mitigating and may be entitled for a late fee.
  • Collusion and Plagiarism must be avoided.
  • Start each answer on a new page and pages should be numbered. Highlight each question clearly.
  • Include a Bibliography at the end of the assignment and use the Harvard referencing system.
  • All work should be comprehensively referenced and all sources must be fully acknowledged, such as books and journals, websites (include the date of visit), etc.
  • Try to give the page numbers, publishers’ details and the year of publication
  • In order to pass you need to address all the LO
  • In order to get a merit you need to address the characteristics of M1, M2,M3
  • In order to get a Distinction you need to address the characteristics of D1, D2 and D3.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Use a common format for the questions, for example:
  • Introduction (analyze the question.)
  • Underpinning Knowledge (write about the relevant theory/points)
  • Applied knowledge(Data Analysis)
  • Conclusions and Recommendations (summarizing the whole scenario keeping in view pass, merit, distinction criteria.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Student feedback form with the Assessment Grid indicating their pass, merit and distinction:

Name:                                                                  Registration Number:

Unit18: Human Resource Management for Service Industries

Outcomes/criteria: Indicative characteristics Possible evidence Feedback
P 1 Understand human resource management

 

 

P2 Understand the effect of employee relations and employment law on services industries businesses

 

P3 Understand the   recruiting and selection process

 

P4 Understand training and development in service industries businesses

As per the assessment criteria specified for pass

 

 

Do

 

 

Do

 

Do

Task 1

 

 

Task 2

 

 

Task 3

 

 

 

Task 4

 
Merit Description:      
M. Identify and apply strategies to find appropriate solutions. . Relevant theories and techniques have been applied.    
. Effective judgments have been made.  
. Complex problems with more than one variable have been explored.  
. An effective approach to study and research has been used.  
M2. Select/ design and apply appropriate methods/ techniques. . A range of methods and techniques has been applied.    
. A range of sources of information used.  
. The selection of methods and techniques justified.  
. Complex information/data have been synthesized and processed.  
.Appropriate learning methods/ techniques applied.  
 

M3. Present and communicate appropriate findings.

. Appropriate structure and approach has been used.    
. Logical and coherent arguments have been presented  
. Technical language accurately used.  
. A range of methods of presentation has been used.  
. Familiar and unfamiliar contexts have been used.  
. It is appropriate for familiar and unfamiliar audiences.  
Distinction Description:      
D1. Use critical reflection to evaluate own work and justify valid conclusion. . Synthesis has been used to generate and justify valid conclusions    
. The validity of results has been judged  
. Self-criticism of approach has taken place.  
. Evaluation has taken place using defined criteria  
. Realistic improvements have been proposed against defined characteristics for success.  
D2. Take responsibility for managing and organizing activities. Autonomy/independence demonstrated    
Substantial activities/projects or investigations have been planned, managed and organized.  
The unforeseen has been accommodated.  
The importance of interdependence has been recognized.  
D3. Demonstrate convergent, lateral and creative thinking Ideas generate and decisions taken    

 

 

 

 

 

 

 

Convergent and lateral thinking have been applied  
Capacity for innovation and creative thought has been used.  
Receptiveness to new ideas has demonstrated.  
Unfamiliar contexts have been applied.  

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HND Assignment help offered for the Health and social care would include 100% unique content and high quality content based on the given specific case study for the healthcare context. Every unit of the health and social care would consider specific case scenario which would be answered keeping in mind the HND requirements. HND in health and social care help offered by HND assignment help would include help on various mandatory and optional units such as PPD in health and social care, Health & safety in HSC, Communication in HSC, Understanding specific needs in HSC, The role of public health in HSC, Empowering users in HSC and Research project in HSC etc. So contact us at www.hndassignmenthelp.com, www.hndassignmenthelp.co.uk and www.hndassignmenthelp.com.au.

List of latest assignments offered by HND Assignment Help are as under:

 

 

 

 

 

 

 

 

 

 

 

 

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HND Assignment Help is the #1 Assignment help company offering hnd business management assignments at most affordable prices and 100% plagiarism free content. Contact for hnd business assignments at hndassignmenthelp@gmail.com. We are pioneer in btec hnd assignments since more than 7 years and have provided btec hnd assignment help for students around the world. Login http://www.hndassignmenthelp.co.uk for more details.

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