Unit 22: Developing Counselling Skills for health and social care
Unit code: K/601/1653 QCF level: 4 Credit value: 15 • Aim The aim of this unit is to enable learners to investigate the role of counselling in health and social care, and to use and evaluate their own counselling skills. • Unit abstract
The focus of this unit is on the identification, practice and development of counselling skills. On completion of the unit, learners will have had the opportunity to develop inter-related skills required to initiate, maintain and conclude a counselling interaction. Learners will also explore appropriate theoretical perspectives that underpin counselling and how the core models of counselling may be applied in health and social care situations. Learners will acquire an understanding of ethical considerations in counselling and the ethical codes that govern counselling practice. Learning should take place through the use of role play, with peer and tutor observation and feedback supporting learners to develop the self-awarenessand skills needed for counselling interactions. This unit will enable learners to develop appropriate counselling skills to support their work role in health and social care.
• Learning outcomes On successful completion of this unit a learner will: 1 Understand how theoretical perspectives apply to counselling work in health and social care 2 Understand how boundaries and ethical codes are applied in counselling work in health and social care 3 Understand the role of counselling interactions in health and social care services 4 Be able to demonstrate appropriate skills in a simulated counselling interaction.
Unit 6 Research project 1 Understand how theoretical perspectives apply to counselling work in health and social care Theoretical perspectives: psychodynamic, humanistic, cognitive-behavioural Contribution of major theorists: theories of Freud, Klein; theories of Rogers, Perls, personality theory; theories of Ellis, Beck, 4-stage problem-solving 2 Understand how boundaries and ethical codes are applied in counselling work in health and social care Counselling relationship: boundaries eg political, social, organisational; context of work; policies and procedures; professional counselling contract Ethical guidelines: British Association for Counselling and Psychotherapy (BACP) Code of Ethics; other emerging guidelines as appropriate; other professional codes eg Nursing and Midwifery Council Legal factors: legislation relating to data protection, anti-discriminatory practice, protection of vulnerable people; professional liability, indemnity Role of supervision: nature of counselling supervision, different models of supervision, importance for ethical practice 3 Understand the role of counselling interactions in health and social care services Individuals
users of health and social care services; health and social care workers Scope: access eg availability, internal or external to service organisation, referral, funding Potential benefits: to individuals, groups, communities; those who work in the organisation; benefits eg behaviour change, enhanced health and wellbeing, alleviation of symptoms Factors influencing the use of counselling interactions: influencing factors eg access, confidential environment, resource availability, organisational culture, professional boundaries
4 Be able to demonstrate appropriate skills in a simulated counselling interaction Initiate and establish
satisfactory demonstration of skills relating to: setting boundaries, confidentiality, opportunity to disclose, clarification of counsellor role, recognising feelings, reviewing techniques, managing self in interaction, use of Stage 1 skills Maintain and develop: satisfactory demonstration of skills relating to: managing silence, timing of responses, managing personal feelings and agendas, use of challenging skills, use of ‘here and now’, facilitating of client self-understanding, setting goals with client, use of an integrated and structured approach, use of Stage 1 and 2 skills Conclude: demonstrate Stage 1, 2 and 3 skills; satisfactory demonstration of skills relating to: exploration of strategies for client to achieve goals, enabling client choice, information offered acceptable and free from bias, managing ending Evaluate development of own skills: outcomes for client of the interaction; skills used and their effectiveness; management of self eg own feelings, strengths and weaknesses, learning from personal journal, responses to feedback from others, application to workplace role, personal insights, self-awareness gained
Learning outcomes and assessment criteria Learning outcomes Assessment criteria for pass On successful completion of The learner can: this unit a learner will: LO1 Understand how theoretical 1.1 compare the contribution of major theorists to the perspectives apply to different perspectives used in counselling counselling work in health 1.2 evaluate the use of different theoretical perspectives in and social care counselling interactions in health and social care LO2 Understand how boundaries 2.1 explain how current ethical guidelines for counsellors and ethical codes are applied and supervisor practitioners influence counselling to counselling work in health interactions in health and social care
and social care 2.2 analyse the legal factors that should be considered in counselling interactions in health and social care 2.3 evaluate the role of supervision in counselling LO3 Understand the role of 3.1 explain the scope of counselling support available for counselling interactions in individuals using health and social care services health and social care 3.2 analyse the factors that influence the use of counselling services interactions in health and social care services 3.3 explain potential benefits of counselling interactions for individuals within health and social care services LO4 Be able to demonstrate 4.1 initiate and establish a counselling relationship using appropriate skills in a counselling skills simulated counselling 4.2 maintain and develop the relationship using counselling interaction. skills
Understanding specific need in health and social care 4.3 conclude the interaction using counselling skills 4.4 evaluate development of own counselling skills. Guidance Links This unit has links with, for example: •Unit 1: Communicating in Health and Social Care Organisations •Unit 8: The Sociological Context of Health and Social Care •Unit 10: Safeguarding in Health and Social Care •Unit 11: The Role of Public Health in Health and Social Care •Unit 16: Understanding Specific Needs in Health and Social Care •Unit 18: Complementary Therapies. This unit also has links with the National Occupational Standards in Health and Social Care. See Annexe B for mapping. This unit also has links with the National Occupational Standards in Leadership and Management for Care Services. See Annexe C for mapping. Essential requirements Learners need opportunities to develop their counselling skills through role plays throughout the delivery of the unit. An introduction to the work of different theorists and how it relates to counselling interactions will be required with opportunities for learners to discuss the use of counselling skills within health and social care work. Learners must be prepared to develop self-awareness through the feedback on the practical role play in class from tutors and peers. Learners are not expected to engage in counselling interactions with clients to achieve this unit. It is essential that role play is conducted with appropriate respect for confidentiality. Access to counselling services will be necessary to support individual learners if required. Employer engagement and vocational contexts An experienced counselling practitioner with teaching experience is recommended for the delivery and assessment of this unit. A guest speaker from a counselling service would also be a useful